That's why we make absolutely sure you get exactly what you need every time. We take full responsibilty for your complete satisfaction with the quality of our products and service.
If, for any reason, you are not completely happy with your purchase, Trunk Buddy will issue a full refund of the product price (plus tax, if applicable) if the item(s) are returned to us undamaged within thirty (30) days of the receipt of your order. Please contact us PRIOR to returning your order so that the appropriate return shipping arrangements can be made. Refunds will not be issued until all items have been returned to us.
If your product(s) arrive in a damaged condition**, or we make a mistake in the dimensions for your vehicle, Trunk Buddy will gladly replace your order at no cost to you. Please contact us PRIOR to returning your order so that the appropriate return shipping arrangements can be made. Replacements will not be manufactured or shipped until all items being exchanged have been returned to us.
The Trunk Buddy Lifetime Maintenence Guarantee is a promise that we ,at Trunk Buddy, Inc. will repair or replace any Trunk liner or part of a trunk liner that gets broken or damaged to the point of no longer protecting the trunk as it should, for reasons other than misuse or neglegience on the customers part. Product performance will be returned to its intended level, at no cost to the customer.
As you will receive a made-to-measure service, it is HIGHLY unlikely you will get anything less than your own, perfect fitting Trunk Buddy. But if you have any concerns, feel free to contact us. We will always get back to you ASAP to ensure you are 100% satisfied.